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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tina Gillian

Tina Gillian

September 9, 2025

5  out of  5
rating by Tina Gillian
"We love Ed Freeman State Farm! So helpful any time we need them! Brittany is so thoughtful and always ready to help us with whatever we need!"
We responded:
"Thank you, Tina! I'm glad to know that our team has been helpful whenever you need us. Your support means a lot to us."
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Jeanne Jones

September 9, 2025

5  out of  5
rating by Jeanne Jones
"John Turner did a fantastic job helping me switch my auto and homeowners insurance to State Farm. I had been with the same company for over 40 years. John was so patient in answering my questions and was thorough in reviewing and finding me the best rates. I highly recommend giving him a call."
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Dino Simmons

September 5, 2025

5  out of  5
rating by Dino Simmons
"Shout out to John Turner! Phenomenal job in helping me meet the goals of my bundled insurance needs! Great customer service! Very informative! He also went the extra mile to verify things to ensure I got the products I wanted for the price I wanted! He even stayed on the phone to make sure I received my documentation and he made sure things were set up correctly! I appreciate it! He saved me a ton of money on my insurance! Thanks a million!"
We responded:
"Thank you, Dino! I'm happy to hear that John provided such excellent service and helped you with your insurance needs. It's wonderful to know he went above and beyond to ensure everything was set up perfectly for you. We appreciate your feedback and are always here to assist with any future needs!"
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Allison Hough

August 31, 2025

5  out of  5
rating by Allison Hough
"Branden is the best! I started with one policy. Branden is so nice and patient I now have all of my policies with State Farm. He was transparent with the prices and discounts! I am glad he was my sales agent"
We responded:
"Thank you for your review, Allison! I'm happy to hear that Branden made your experience so positive and that you felt comfortable expanding your policies with us. We always aim to provide clear and helpful service. If you need anything else, feel free to reach out!"
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cameron walker warren

August 27, 2025

5  out of  5
rating by cameron walker warren
"I couldn’t have asked for a better experience as a first time home buyer in need of insurance. Branden was so thorough and explained things in a way that were easy to understand. He also figured up numbers multiple different ways to give me and my husband the best quote possible. Not only am I happy with the quote, the coverage we are receiving for the price is unmatched! I highly recommend Branden to anyone needing insurance. He is so easy to talk to and truly cares about making sure you have the coverage you need. 10/10 customer service"
We responded:
"Thank you, Cameron, for sharing your experience! I'm delighted to hear that Branden provided such thorough and understandable service. It's wonderful to know you're satisfied with both the quote and coverage. We truly appreciate your recommendation and are here for any future insurance needs or questions. Let us know if there's anything else we can assist with!"
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shannon booska

August 27, 2025

5  out of  5
rating by shannon booska
"My previous insurance provider, up their rates as they all do so often. I decided to go with State farm in Madison GA.,and was very pleased to meet Heather Townsend, the agent. She was very helpful and knowledgeable and patient with all my questions. Her follow-up and returning calls made for a most helpful experience."
We responded:
"Thank you, Shannon! I'm happy to hear that Heather provided such helpful and knowledgeable service. It's great to know that her follow-up and patience made your experience a positive one. We appreciate your trust in us and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Mallory Fitzgerald

August 27, 2025

5  out of  5
rating by Mallory Fitzgerald
"I had an excellent experience working with Branden. He went above and beyond to help me find the right insurance for my new company, explaining everything clearly and making the process stress-free. The company’s professionalism and attention to detail gave me confidence that my business is fully protected. Highly recommend!"
We responded:
"Mallory, thank you for sharing your experience! I'm happy to hear that Branden provided such exceptional service and made the process easy for you. Our team is dedicated to ensuring your business is well-protected, and your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Melinda Allen

August 21, 2025

5  out of  5
rating by Melinda Allen
"John was great! He was very nice and so helpful, he took the time to explain everything to me and never made me feel rushed! I would absolutely recommend John to anyone looking for insurance"
We responded:
"Thank you for your review, Melinda! I'm happy to hear that John provided such helpful and attentive service. We appreciate your recommendation and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Ginger McFaddin

August 15, 2025

5  out of  5
rating by Ginger McFaddin
"Professional adverbs. Availability, competency, timely, confidentiality along with being friendly and sincere in her desire to be knowledgeable and helpful. I will gladly endorse Tammy to my friends."
We responded:
"Thank you for your review, Ginger! I'm happy to know that Tammy's professionalism and dedication made such a positive impression. Your endorsement means a lot to us. Let us know if we can help with anything else!"
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Kimberly Brooks

August 8, 2025

5  out of  5
rating by Kimberly Brooks
"Chris was very helpful thanks!"
We responded:
"Thank you, Kimberly! I'm happy to hear that Chris was able to assist you effectively. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Jay West

August 8, 2025

5  out of  5
rating by Jay West
"I was thrilled and surprised with the help I got from Chris. He made the room a friendly environment, and not alone helped me with my insurance, but answered every question I had concerns on."
We responded:
"Thank you, Jay! I'm happy to hear that Chris provided such a welcoming atmosphere and addressed all your questions. Our team is dedicated to making sure you feel supported and informed. If you need anything else, feel free to reach out!"
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Aaron Wallace

August 8, 2025

5  out of  5
rating by Aaron Wallace
"Really a great guy and got me a great deal on auto insurance. Highly recommend"
We responded:
"Thank you, Aaron! I'm happy to know you had a great experience and found a good deal on your insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Peggy Wallace

August 8, 2025

5  out of  5
rating by Peggy Wallace
"Chris smith did A great job getting me my new insurance policy thanks for a job well done"
We responded:
"Thank you, Peggy! I'm happy to hear that Chris did a great job assisting you with your new insurance policy. We appreciate your feedback and are always here to help with any of your insurance needs. Thanks for choosing us!"
Profile photo of Rasha Anderson

Rasha Anderson

August 8, 2025

5  out of  5
rating by Rasha Anderson
"I talked to Chris Smith and he was awesome he explained everything to me about the renter ins policy I was looking into I would definitely recommend this ins company thanks Chris!"
We responded:
"Thank you, Rasha! I'm happy to hear that Chris was able to provide you with clear information about the renter's insurance policy. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Kim Pye

August 7, 2025

5  out of  5
rating by Kim Pye
"Chris was absolutely wonderful. He outlined several options and amount that helped fit into my budget. Thank Chris!!!"
We responded:
"Thank you, Kim! I'm happy to hear that Chris was able to assist you with options that fit your budget. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Harrison Hopkins

August 6, 2025

5  out of  5
rating by Harrison Hopkins
"John Tunner was very helpful and fast to work with couldn’t have went any smoother"
We responded:
"Thank you, Harrison! I'm happy to hear that John provided you with such efficient and helpful service. Our team is committed to making your experience as smooth as possible. If you need anything else, feel free to reach out!"
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Cayla B

August 5, 2025

5  out of  5
rating by Cayla B
"I highly recommend their service! I just bought a policy for my son and it was the best thing I could have done. I will be recommending them to all my friends and family. Thank you John!!!!! 5/5 STARS!"
We responded:
"Thank you, Cayla! I'm so happy to hear that you found the policy for your son to be a great decision. John and our team are grateful for your recommendation to friends and family. Let us know if there's anything else we can do for you!"
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Katrina

August 1, 2025

5  out of  5
rating by Katrina
"John was AWESOME!!"
We responded:
"Thank you, Katrina! I'm happy to hear that John provided you with such a great experience. We appreciate your feedback and are here if you need anything else!"
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Jasmine

July 31, 2025

5  out of  5
rating by Jasmine
"John was great! Very knowledgeable and a great personality! Thanks for all your help!"
We responded:
"Thank you, Jasmine! I'm happy to hear that John provided you with such knowledgeable and personable service. We appreciate your feedback and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Andy Kennedy

Andy Kennedy

July 30, 2025

5  out of  5
rating by Andy Kennedy
"Shopping for auto/truck/home insurance can be depressing unless you reach a person that truly has your best interest at heart. Well today I met that person named Pamela Foskey at the Ed Freeman State Farm Agency. Pamela made the ordeal easy-peasy like "a good neighbor"."
We responded:
"Thank you for your feedback, Andy! I'm happy to hear that Pamela made your insurance shopping experience so smooth and pleasant. Our team is dedicated to providing service that truly cares for your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Chelsea Hopkins

Chelsea Hopkins

July 30, 2025

5  out of  5
rating by Chelsea Hopkins
"Ask for Chris! Super knowledgeable and helped me get a great price on my auto insurance."
We responded:
"Thank you for your review, Chelsea! I'm happy to hear that Chris was able to assist you with your insurance needs. We appreciate your feedback and are always here to help. Let us know if there's anything else we can do for you!"
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Stephen Auerbach

July 29, 2025

5  out of  5
rating by Stephen Auerbach
"Chris was great! He worked hard and diligently on my behalf. He took time to explain things to me and answered all my questions. I would highly recommend Chris to anyone looking for an insurance agent."
We responded:
"Thank you for your review, Stephen! I'm happy to hear that Chris provided such excellent service and took the time to address all your questions. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Jennifer Graham

Jennifer Graham

July 24, 2025

5  out of  5
rating by Jennifer Graham
"Chris Smith was wonderful today and helped us to save so much money for all of our insurance needs! I would suggest everyone to call him today to start saving!"
We responded:
"Thank you for your review, Jennifer! I'm happy to hear that Chris was able to assist you with your insurance needs and help you save money. We appreciate your recommendation and are here for any future assistance you might need. Let us know if there's anything else we can do for you!"
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Cynthia Bly

July 23, 2025

5  out of  5
rating by Cynthia Bly
"I would like to thank Chris Smith for his great service in helping me with my insurance needs."
We responded:
"Thank you for your review, Cynthia! I'm happy you had a positive experience with our office. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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MARY MCDONALD

July 18, 2025

5  out of  5
rating by MARY MCDONALD
"It was friendly informative, and simple to understand.."
We responded:
"Thank you for your review, Mary! I'm happy to know that you found our service friendly and easy to understand. Our office is dedicated to making insurance straightforward and informative for everyone. Let us know if there's anything else we can assist you with!"