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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lemaunze bryant

March 22, 2025

5  out of  5
rating by lemaunze bryant
"Thank you Ericka Trawick for your amazing service. You got me out of an overpaying insurance plan to a better plan at a lower cost. You were fast, efficient, and communicated with me very well the terms of my policy. Thank you so much!"
We responded:
"Thank you, Lemaunze, for sharing your experience! I'm happy to know that Ericka was able to assist you in finding a more suitable insurance plan at a better rate. Her efficiency and clear communication are truly valued here. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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yewpheng vanchiasong

March 18, 2025

5  out of  5
rating by yewpheng vanchiasong
"Tammy and Branden were absolute Rockstars. First by being patient as I searched(fir almost 2 months) to compare rates AND they saved me over $300 a month insuring my 2 vehicles."
We responded:
"Thank you, Yewpheng, for sharing your experience! I'm happy to hear that Tammy and Branden were able to assist you with patience and help you save. Their dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime."
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Josh Hill

March 17, 2025

5  out of  5
rating by Josh Hill
"Branden @ Statefarm is the best, he did an excellent job giving me prompt service, and also answered all my questions. That's what great Customer service is about!!"
We responded:
"Thank you, Josh, for sharing your experience! I'm happy to know that Branden provided you with prompt service and answered all your questions. That's the level of service we strive for every day. If you have any more questions or need assistance in the future, feel free to reach out!"
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Tashetta Scruggs

February 19, 2025

5  out of  5
rating by Tashetta Scruggs
"Brittany , plays a very important role in my life. Her courtesy and commitment to keeping my family up to date on a information needed for our policies. Thank you for your help!"
We responded:
"Thank you, Tashetta, for sharing your experience! I'm happy to know that Brittany has been such an important part of your journey with us. Her dedication to keeping you informed is truly appreciated. If you ever need further assistance or have any questions, please feel free to reach out."
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Charles Scruggs

February 18, 2025

5  out of  5
rating by Charles Scruggs
"Brittany has been always helpful and courteous to me and my family. Always keeping me up to date on everything"
We responded:
"Thank you, Charles, for your wonderful feedback! I'm happy to hear that Brittany has been helpful and courteous to you and your family. Keeping you informed is important to us."
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Chris Wright

February 13, 2025

5  out of  5
rating by Chris Wright
"Good people to work with. Britney is always a joy and so ready to help."
We responded:
"Thank you, Chris! I'm glad to hear that you find our team great to work with. Britney truly is a joy, and we're grateful to have her on our team. If you ever have questions, feel free to reach out."
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Matthew Raetz

February 12, 2025

5  out of  5
rating by Matthew Raetz
"Everyone at the office is knowledgeable, and accommodating to all my insurance needs."
We responded:
"Thank you, Matthew! I'm glad to know our team has been able to meet your insurance needs effectively. We appreciate your feedback and are here to assist you with any future questions or needs."
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Sonja Palmer

February 6, 2025

4  out of  5
rating by Sonja Palmer
"I love this office customer service. Brittany is amazing. She makes each reminder personal, she’s very friendly and helpful. Brittany helps keep me on my toes. I am so thankful for her."
We responded:
"Thank you, Sonja, for sharing your experience with our office! I'm glad to hear that Brittany has been so helpful and friendly. Her dedication to providing personalized service is truly appreciated. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Zachary Emmert

February 6, 2025

5  out of  5
rating by Zachary Emmert
"Tammy joiner helped me lower my insurance a ton!!!! If anyone needs cheaper insurance she’s the one to talk to!"
We responded:
"Thank you, Zachary! I'm glad to hear that Tammy was able to assist you in lowering your insurance costs significantly. Her dedication to helping our customers find coverage that meets their needs is truly appreciated. If you need further assistance, feel free to reach out anytime!"
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HEATHER JONES

February 6, 2025

5  out of  5
rating by HEATHER JONES
"Had a great experience with Tammy Joiner she made it easy and gave me all the information that I needed to make a decision on my grandkids life insurance ."
We responded:
"Thank you, Heather, for sharing your positive experience! I'm delighted that Tammy was able to assist you effectively and provide all the necessary information for your insurance needs. If you have any more questions, feel free to reach out. We're here to help!"
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Greg Palm

February 3, 2025

5  out of  5
rating by Greg Palm
"I've been a State Farm customer for 40 years (house/cars/boats). I have never had to use my Homeowner insurance over these 40 years. Recently, my roof was a total loss due to a hail storm. Ed and his team (primarily Sara) led me through the process and were always working with me to get the best outcome for both parties. I really can't say enough good things about how Sara took the lead inside SF when additional information was needed, or when I needed an advocate inside SF. From time to time I have looked at other insurance companies....this recent claim made it clear that the agent (Ed and his team) are why I plan to stay with SF."
We responded:
"Greg, thank you for your incredible loyalty over the past 40 years! I'm so glad to hear that Sara and our team were able to guide you through the process and advocate for you when needed. Your trust in us, especially during your recent claim, means a lot. We're here for any future needs or questions you might have!"
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Lashanda Ray

January 3, 2025

5  out of  5
rating by Lashanda Ray
"Leslie Brown was awesome, she was able to answer all my questions and concerns."
We responded:
"Thank you, Lashanda, for sharing your experience! I'm happy to hear that Leslie was able to address all your questions and concerns. Our team is dedicated to providing excellent service, and it's great to know Leslie delivered just that. If you have any more questions or need assistance in the future, feel free to reach out!"
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Ronald Grace

December 10, 2024

5  out of  5
rating by Ronald Grace
"Tammy has been a great help making me feel right at home thxs!!!!!"
We responded:
"Ronald, thank you for your kind words! I'm happy Tammy made you feel right at home. If you need any further assistance, we're here to help. - Ed Freeman - State Farm Insurance Agent, Milledgeville, GA"
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Clive Wharton

November 25, 2024

5  out of  5
rating by Clive Wharton
"Kristin is a great accent for State Farm. She went above and beyond to help my changing needs."
We responded:
"Kristin is indeed a fantastic asset to our team. I'm happy she could assist with your changing needs. Thank you for the wonderful feedback, Clive! If you need anything else, we're here to help."
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aaron gaultney

November 25, 2024

5  out of  5
rating by aaron gaultney
"Brittany from state farm was a huge help. She made everything easy and got me a great rate. I highly recommend getting a quote from them."
We responded:
"Aaron, thank you for your fantastic review! I'm glad Brittany was able to assist you and make the process smooth. It's wonderful to know you received a great rate. We appreciate your recommendation and are here for any further insurance needs you might have!"
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Rebecca Lofland-Comegys

November 25, 2024

5  out of  5
rating by Rebecca Lofland-Comegys
"I have had state farm for the past 7 yrs and can say that they have been the best ins company i have dealt with i was in an accident (not my fault) and they have been very fast and very understanding and helpful with the whole process"
We responded:
"Rebecca, thank you for your kind words and for being with us for the past 7 years! I'm happy to know that our team has been able to assist you quickly and effectively. We're here to help and ensure you have a smooth experience. If you ever need anything, don't hesitate to reach out!"
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Rodrigo T

November 19, 2024

5  out of  5
rating by Rodrigo T
"The best service experienced! Very professional and quick to resolve concerns or problems."
We responded:
"Rodrigo, thank you for your wonderful review! I'm glad you found our service professional and quick in resolving your concerns. Your satisfaction is our priority, and we appreciate your kind words. - Ed Freeman - State Farm Insurance Agent, Milledgeville, GA"
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John Webb

October 17, 2024

5  out of  5
rating by John Webb
"I have nothing but good things to say about Leslie and Tammy at the milledgeville office of Ed Freeman State farm insurance. They were the nicest most helpful insurance agents that I've ever dealt with."
We responded:
"John, thank you for your wonderful review! I'm glad to hear that Leslie and Tammy provided such helpful and friendly service. They truly are valuable members of our team. If you ever need anything in the future, our office is here to assist you. - Ed Freeman - State Farm Insurance Agent, Milledgeville, GA"
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Jim McAveeney

August 30, 2024

5  out of  5
rating by Jim McAveeney
"Aleisha (State Farm Agent) was very helpful, knowledgeable and responsive to my needs for homeowners' coverage for a new home in Greensboro GA. She was professional and her rates were competitive, and coverage was appropriate for the home. Very positive experience."
We responded:
"Thank you, Jim, for your positive review! I'm glad Aleisha was able to assist you with your homeowners insurance coverage needs. It's great to know you found her professional, knowledgeable, and responsive. We appreciate your feedback and are happy you had a positive experience with our office. If you have any future questions or need further assistance, we're here to help. - Ed Freeman - State Farm Insurance Agent, Milledgeville, GA"
Profile photo of Jim McAveeney

Jim McAveeney

August 30, 2024

5  out of  5
rating by Jim McAveeney
"Aleisha (State Farm Agent) was very helpful, knowledgeable and responsive to my needs for homeowners' coverage for a new home in Greensboro GA. She was professional and her rates were competitive, and coverage was appropriate for the home. Very positive experience."
We responded:
"Thank you, Jim, for your positive review! I'm glad Aleisha was able to assist you with your homeowners insurance coverage needs. It's great to know you found her professional, knowledgeable, and responsive. We appreciate your feedback and are happy you had a positive experience with our office. If you have any future questions or need further assistance, we're here to help. - Ed Freeman - State Farm Insurance Agent, Milledgeville, GA"
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Audrey B

August 29, 2024

5  out of  5
rating by Audrey B
"I was reaching for a better more affordable auto insurance and Aleisha made it happen! She answered my multiple questions via text messages, emails and phone calls, while I was in the decision making process. So glad to switch to State Farm knowing Aleisha is there!!"
We responded:
"Audrey, thank you for your wonderful review! I'm glad Aleisha could assist you in finding a more affordable auto insurance plan. It's great to know she was able to answer all your questions and make the transition smooth. We're happy to have you with State Farm and are here for any future needs! - Ed Freeman - State Farm Insurance Agent, Milledgeville, GA"
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Anthony Rivers

August 29, 2024

5  out of  5
rating by Anthony Rivers
"The best agent (Aleisha Kerschner) I've encountered and she treated me like a human being versus just another customer making a payment."
We responded:
"Anthony, thank you for your kind words! I'm glad Aleisha provided you with such a positive experience and treated you with the respect you deserve. We appreciate your feedback and look forward to assisting you with any future needs. - Ed Freeman - State Farm Insurance Agent, Milledgeville, GA"
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JL Jones

August 29, 2024

5  out of  5
rating by JL Jones
"I recently had the pleasure of working with Aleisha Kerschner, from the State Farm Office in Milledgeville, to move all my insurance needs from one company to another, and I couldn't be more satisfied with the experience. From the very beginning, Aleisha demonstrated exceptional professionalism and expertise. She took the time to thoroughly understand my current insurance policies and my specific needs, making the transition seamless and stress-free. Throughout the process, she was incredibly patient and responsive, promptly addressing all my questions and concerns. Her attention to detail ensured that I received the best coverage possible while still staying within my budget. Aleisha also went above and beyond by educating me about various insurance options and recommending policies that better suited my family's needs. Her transparency and honesty was truly refreshing. In summary, I highly recommend Aleisha Kerschner for anyone looking to make a change in their insurance provider. Her dedication, knowledge, and personalized service make her a standout in the industry. Thank you, Aleisha for your outstanding assistance!"
We responded:
"Thank you so much for your extremely kind words! I'm glad to hear that Aleisha provided you with exceptional service and made your transition to our office seamless and stress-free. Her professionalism, patience, and dedication to understanding your needs truly shine through. We're grateful to have her on our team and are happy she could assist you in finding the best coverage for your family. If you have more questions or need any assistance, please don't hesitate to reach out. - Ed Freeman - State Farm Insurance Agent, Milledgeville, GA"
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Nancy Clark

August 23, 2024

5  out of  5
rating by Nancy Clark
"Tammy is the best!!! You can’t find a better person She knows her business inside and out."
We responded:
"Nancy, thank you for your wonderful review. We're happy to hear that Tammy's expertise and dedication made such a positive impact. We're grateful to have her on our team. If you need any further assistance, feel free to reach out. - Ed Freeman - State Farm Insurance Agent, Milledgeville, GA"
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alain alfaro

May 16, 2024

5  out of  5
rating by alain alfaro
"I recently switched to State Farm after working with Aleisha from ED Freeman. She was great to deal with and made the process as painless as possible. She was very knowledgeable and made sure I understood all the paperwork. Appreciate all her help."
We responded:
"Alain, I'm thrilled you had a great experience working with Aleisha at our office! We're pleased to hear she provided knowledgeable and painless service, ensuring you understood all the paperwork! Thank you for choosing our agency, and we're grateful for your kind words! For any future insurance needs, feel free to reach out to us! - Ed Freeman - State Farm Insurance Agent, Milledgeville, GA"