Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tina Gillian

Tina Gillian

June 11, 2026

5  out of  5
rating by Tina Gillian
"We love Ed Freeman State Farm! So helpful any time we need them! Megan helped me right away and always ready to help us with whatever we need!"
We responded:
"Thank you, Tina! I'm glad to know that our team has been helpful whenever you need us. Your support means a lot to us."
Profile photo of cassidy smith

cassidy smith

June 4, 2026

5  out of  5
rating by cassidy smith
"Absolutely a joy to speak with! Made sure I had everything I needed and the rate was perfectly reasonable!!"
We responded:
"Hey, Cassidy! Thank you for the wonderful review. We're so glad you had a great experience and felt well taken care of throughout the process. It's great to hear we could help with your life and auto coverage while finding an option that worked well for you. We truly appreciate your support and kind words."
Profile photo of T Kay

T Kay

June 1, 2026

5  out of  5
rating by T Kay
"I had a great experience working with Branden while getting auto insurance for my car. He was very informative, patient, and took the time to answer all of my questions. He made the process easy and helped me understand my coverage options clearly. His customer service was excellent, and he made the whole experience smooth and stress free. Branden is truly an awesome asset to the company, and I appreciate all of his help!"
We responded:
"Thank you! I'm really happy to know your experience with us was smooth and stress-free. It's great to hear that you found the process easy and informative while getting your auto insurance. We appreciate your feedback. Feel free to reach out if you need anything else!"
Profile photo of jennifer chapman

jennifer chapman

June 1, 2026

5  out of  5
rating by jennifer chapman
"Branden was awesome at finding a life policy for me"
We responded:
"Jennifer, thank you for taking the time to leave us a review! I'm glad we could help you find the right life policy. We're here to make the process as smooth as possible. Feel free to reach out if you need anything else!"
Profile photo of Christy Taylor

Christy Taylor

June 1, 2026

5  out of  5
rating by Christy Taylor
"Brandon was great to work with insurance and was there after hours and on the weekend."
We responded:
"Christy, thank you for taking the time to leave us a review! I'm glad we could assist you with your insurance needs, even after hours and on the weekend. We strive to be there for our customers whenever they need us. Feel free to reach out if you need anything else!"
Profile photo of Edward Rodriguez

Edward Rodriguez

May 24, 2026

5  out of  5
rating by Edward Rodriguez
"I needed commercial auto insurance for a new business truck under a tight deadline, and Tammy Joiner’s team at Ed Freeman – State Farm Insurance was incredible. They gave expert advice, met my timeline, and even worked late into the evening to initiate the binder. An outstanding experience from start to finish!"
We responded:
"Thank you, Edward! I'm really happy to hear that Tammy and the team were able to assist you with your insurance needs, especially under a tight deadline. We always strive to provide expert advice and go the extra mile for our customers. We appreciate your support!"
Profile photo of Sarah Kennedy

Sarah Kennedy

May 24, 2026

5  out of  5
rating by Sarah Kennedy
"John was wonderful helping me set up my insurance! He was super nice, patient, and I am very grateful for his services! Thank you John!"
We responded:
"Hey Sarah, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience setting up your insurance. We always aim to provide a helpful and friendly experience. We appreciate your support!"
Profile photo of Lynn McEachin

Lynn McEachin

May 23, 2026

5  out of  5
rating by Lynn McEachin
"I got great service and could not say enough good things about John. He helped me lower my costs and save me on my homeowners and car/truck insurance. Highly recommend doing business with them."
We responded:
"Thank you, Lynn! I'm really happy to hear that we were able to assist you in lowering your costs on your insurance. We always aim to provide great service and it's wonderful to know you had such a positive experience. We appreciate your recommendation and support!"
Profile photo of Chiquita Battle-Harris

Chiquita Battle-Harris

May 20, 2026

5  out of  5
rating by Chiquita Battle-Harris
"John was awesome very professional and helpful."
We responded:
"Thank you, Chiquita! I'm happy to hear that John provided you with professional and helpful service. Our team is dedicated to ensuring a great experience for our customers. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Kayla Edge

Kayla Edge

May 13, 2026

5  out of  5
rating by Kayla Edge
"John was absolutely amazing!!! He was so patient and thorough with everything, and got me the best rates around. Definitely go see him!!!"
We responded:
"Thank you, Kayla! I'm glad you received excellent service and found great rates. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
Profile photo of Hardie Davis

Hardie Davis

April 30, 2026

5  out of  5
rating by Hardie Davis
"Had a great experience getting life insurance.very quick and was very friendly… Larry jones"
We responded:
"Thank you, Hardie! I'm glad you had a great experience with us. It's wonderful to know that the process was quick and friendly for you. If you have any more questions or need assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Brooklyne Gaskins

Brooklyne Gaskins

April 29, 2026

5  out of  5
rating by Brooklyne Gaskins
"I called this insurance company specifically asking for John Turner after shopping around for coverage, and I’m so glad I did! From the very beginning, John was professional, friendly, and incredibly helpful. He took the time to explain all of my coverage options in a way that was easy to understand, answered all of my questions, and made the entire process stress-free. Not only did he help me find an amazing price, but he also made the conversation enjoyable and personable. It’s rare to find someone who truly cares about helping their customers while also providing excellent service. If you’re looking for insurance, make sure to call and ask for John Turner !! you won’t be disappointed! Highly recommend!"
We responded:
"Thank you, Brooklyne, for sharing your experience! I'm happy to hear that John provided such professional and friendly service. It's wonderful to know he made the process easy and enjoyable for you. We appreciate your recommendation and are here for any other insurance needs you might have. Let us know if there's anything else we can assist with!"
Profile photo of Zack Wharton

Zack Wharton

April 22, 2026

5  out of  5
rating by Zack Wharton
"I planned to call around to different agencies just to price to check. John answered and went through everything in a few minutes to the point where my policy was basically done, all I had to do was pay. I told him I wanted to check around before deciding so I called Allstate, it wasn’t even close to the service I had from John, I didn’t even finish the call. I called him back and got the policy immediately. Moral of the story: it’s no longer Jake from State Farm, it’s John from State Farm 👍🏻"
We responded:
"Thank you, Zack! I'm glad you experienced such efficient and impressive service with us. It's great to know you felt confident choosing us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Susan Heuckeroth

Susan Heuckeroth

April 2, 2026

5  out of  5
rating by Susan Heuckeroth
"It was a pleasure meeting n talking with John Turner. He was easy to talk to n very professional n personable person. He explained the breakdown of my quote n may I add that the reasonable price is what got my attention to contact State Farm in the first place... and I'm so glad I did. Thank you again John for your patience with me to explaine things so well. Regards, Susan"
We responded:
"Thank you for your review, Susan! I'm glad to know that your experience was both informative and pleasant. It's wonderful that our pricing caught your attention. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Jackie Jordan

Jackie Jordan

April 2, 2026

5  out of  5
rating by Jackie Jordan
"John was such a God send. He was very patient and answered all my questions. He went above and beyond to get me the best and most affordable rates. I would definitely recommend him to any and everyone."
We responded:
"Thank you, Jaycee! I'm glad you received such excellent service and found affordable rates. Your recommendation is greatly appreciated. If there's anything else you need, just let us know!"
Profile photo of Ishmeal Griffin

Ishmeal Griffin

March 28, 2026

5  out of  5
rating by Ishmeal Griffin
"Tammy was very helpful and went over everything"
We responded:
"Thank you, Ishmeal! I'm happy to hear that Tammy was able to assist you thoroughly. Our team is dedicated to providing detailed and helpful service. If you need anything else, feel free to reach out!"
Profile photo of sharon sorensen

sharon sorensen

March 24, 2026

5  out of  5
rating by sharon sorensen
"Tammy has been the best to work with! So respectful, prompt and efficient. So grateful for them."
We responded:
"Thank you, Sharon, for your wonderful feedback! I'm delighted to hear that Tammy has provided you with respectful, prompt, and efficient service. We're grateful to have her as part of our team!"
Profile photo of Erin McMahon

Erin McMahon

March 23, 2026

5  out of  5
rating by Erin McMahon
"Nothing is better than saving money and that is what Ed did for me, over $150 less than what I was paying! Was relatable and very nice."
We responded:
"Thank you, Erin! I'm glad you found the experience both cost-effective and enjoyable. If there's anything else you need, just let us know. Thanks for choosing us!"
Profile photo of Jessica Davis

Jessica Davis

March 17, 2026

5  out of  5
rating by Jessica Davis
"amazing customer service. I had a bad day with my previous Company and John Turner turned in around Thank you Statefarm!"
We responded:
"Thank you, Jessica! I'm glad our team could turn your day around with amazing service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of Dennis Holsey

Dennis Holsey

March 13, 2026

5  out of  5
rating by Dennis Holsey
"Brittany was very helpful during the time of my accident. I couldn't get any one from claims, I went to the office Brittany assisted me the entire process and then followed up,business need more people like Brittany so they could be in good hands 🙌. Thank you Brittany"
We responded:
"Thank you, Dennis! I'm glad our team could assist you during such a challenging time. We are committed to providing the best support possible, and it's great to know you felt well taken care of. If you need anything else, feel free to reach out!"
Profile photo of todd taylor

todd taylor

March 11, 2026

5  out of  5
rating by todd taylor
"Branden and Tammy was outstanding to work with on getting a life insurance policy."
We responded:
"Thank you, Todd! I'm glad to know you had an outstanding experience with our team. We're committed to providing excellent service. If you need anything else, feel free to reach out!"
Profile photo of Julie Hall

Julie Hall

March 11, 2026

5  out of  5
rating by Julie Hall
"Exceptional service!"
We responded:
"Thank you, Julie! I'm happy you found our service exceptional. We’re always here to assist with any insurance needs you may have. Thanks for choosing us!"
Profile photo of Sonya Johnson

Sonya Johnson

March 6, 2026

5  out of  5
rating by Sonya Johnson
"John was amazing and he helped save me some money."
We responded:
"Thank you, Sonya! I'm happy to hear that John was able to assist you and help you save some money. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Latresa Chaney

Latresa Chaney

March 4, 2026

5  out of  5
rating by Latresa Chaney
"I appreciate Branden for his great customer service. He helped me get the best insurance bundle for a great price 🤩"
We responded:
"Latresa, thank you for your feedback! I'm glad you received excellent service and found a great insurance bundle. We're always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Alisha Ellis

Alisha Ellis

February 23, 2026

5  out of  5
rating by Alisha Ellis
"Reagan has continued to be my go‑to insurance provider for all of my coverage needs. Recently, I got married, and adding my husband’s truck to our policy was unbelievably quick and easy. The entire process was smooth, efficient, and stress‑free—just like every experience I’ve had working with Reagan."
We responded:
"Thank you, Alisha! I'm happy to hear that Reagan has consistently provided you with excellent service. It's wonderful that adding your husband's truck to your policy was a breeze. We’re always here to make your insurance experience as seamless as possible. Let us know if there's anything else we can assist you with!"